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Return & Exchanges

This warranty covers manufacturing defects for the original buyer, only within 60 days of purchase with proof of receipt. It applies to the product used normally and as intended. It excludes damage during shipping, neglect, misuse, accidents, wear and tear, looks, nature damage, improper use, water submersion (unless specifically designed for it), battery issues, incorrect assembly/storage/maintenance, unauthorized repairs, disasters, and other non-manufacturing defects. It also doesn’t cover any indirect damages, and this is the only warranty offered.

Not thrilled with your rokt&razo purchase? You have 30 days from receiving your product to return it for a full refund, as long as it’s in its original packaging and unused condition.

Please Contact Us before sending back your purchase.

Once your return arrives and is inspected by us, we’ll issue a full refund within 14 business days to your original payment method. Your bank may take additional time to post the transaction to your account.

While we don’t currently offer exchanges, you can take advantage of our hassle-free 30-day return guarantee! Simply return your purchase, and then you can browse our website to find the perfect item you love.

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