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Shipping & Delivery

We provide free standard delivery on purchases that amount to $89 or more, except those destined for Alaska, Hawaii, and other non-adjacent U.S. areas. For the rest of world, we offer free standard delivery on orders over $120.

The free shipping benefit is given to the order’s subtotal following any promotional code deductions (and preceding any charges for oversized items, shipping fees, and taxes).

Additionally, particularly large or heavy items may incur a special handling fee of $15.

Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your package on our shipping partner’s website.

Yes, we do! We bring joy to children all over the world. However, international shipping rates and times vary, so check the details at checkout.

We currently do not ship to the following places due to our carrier accessibility:

Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.

For all US orders, we use Amazon Shipping Service and Standard Shipping depending on our warehouse stock.

For all orders, we offer Standard Shipping and Express Shipping.

 

If your package arrives damaged, please contact our customer service team immediately with pictures of the damage. We will work to resolve the issue as quickly as possible.

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